Create solutions for and assign them to Helpdesk Tickets
Helpdesk
Set the priority based on the type
Create service requests from a ticket
Carry over agreement values when creating service requests
Display the customer phone number on Helpdesk ticket
Keep the resolution of Helpdesk tickets
Improve Helpdesk by assigneing scope
Add Parent/Child relationship to Helpdesk Ticket
Link a helpdesk ticket to an agreement
Tickets to multiple tasks relationships