Helpdesk
Add the option to select project in the tickets.
Add HR Timesheet to the tickets for Helpdesk Management.
Add SLA to the tickets for Helpdesk Management.
Set the priority based on the type
Track costs of delivered items with analytic accounting
Select delivery methods and carriers on Helpdesk Tickets
Tickets can now link to existing Documents - such as Orders, Products, Invoices, etc.
Display the customer phone number on Helpdesk ticket
Keep the resolution of Helpdesk tickets
Improve Helpdesk by assigneing scope
Add Server Actions based on Helpdesk Stage
Display the number of Sssigned tickets on a Kanban Cards
Add Parent/Child relationship to Helpdesk Ticket
This module adds operating unit information to Helpdesk tickets.
Tickets to multiple tasks relationships