Tickets can now link to existing Documents - such as Orders, Products, Invoices, etc.
Create solutions for and assign them to Helpdesk Tickets
Display the number of Sssigned tickets on a Kanban Cards
Display the customer phone number on Helpdesk ticket
Keep the resolution of Helpdesk tickets
Improve Helpdesk by assigneing scope
Add Server Actions based on Helpdesk Stage
Add Parent/Child relationship to Helpdesk Ticket
Set the priority based on the type
Tickets to multiple tasks relationships
Restrict ticket creation to a single ticket per email received.
This module adds operating unit information to Helpdesk tickets.
Create service requests from a ticket
Carry over agreement values when creating service requests
helpdesk, templates, messaging, mail
helpdesk, sequence
Link a helpdesk ticket to an agreement