Set the priority based on the type
Track costs of delivered items with analytic accounting
Select delivery methods and carriers on Helpdesk Tickets
Create service requests from a ticket
Carry over agreement values when creating service requests
Tickets can now link to existing Documents - such as Orders, Products, Invoices, etc.
helpdesk, templates, messaging, mail
Display the customer phone number on Helpdesk ticket
Keep the resolution of Helpdesk tickets
Improve Helpdesk by assigneing scope
Add Parent/Child relationship to Helpdesk Ticket
helpdesk, sequence
This module adds operating unit information to Helpdesk tickets.
Link a helpdesk ticket to an agreement
Tickets to multiple tasks relationships
Helpdesk
Add the option to select project in the tickets.
Add HR Timesheet to the tickets for Helpdesk Management.
Helpdesk support application