Help desk
Track costs of delivered items with analytic accounting
Select delivery methods and carriers on Helpdesk Tickets
Tickets can now link to existing Documents - such as Orders, Products, Invoices, etc.
Helpdesk
Helpdesk for all your needs
Display the customer phone number on Helpdesk ticket
Add the option to select project in the tickets.
Keep the resolution of Helpdesk tickets
Improve Helpdesk by assigneing scope
Add Server Actions based on Helpdesk Stage
Display the number of Sssigned tickets on a Kanban Cards
Enforce SLAs by activating Email reminders and escalations for tickets.
Assign each help-desk ticket a unique number based on your defined sequence
Add Parent/Child relationship to Helpdesk Ticket
Add SLA to the tickets for Helpdesk Management.
Add HR Timesheet to the tickets for Helpdesk Management.
Helpdesk Ticket Timesheet with Start Stop improvements to make it more easy and usefull.
Set the priority based on the type
This module adds operating unit information to Helpdesk tickets.
