Odoo Apps 408 Apps found. search: "Helpdesk" ×

Quotation Management Pricing Control Customer Interaction Negotiation Tool Transparency Feature pre-sale inquiry Hide price Disable add to cart button chat helpdesk support ticket system Customer price Quotation Price match feature.

Manage Return Merchandize Authorization ( RMA ) in Odoo. Allow users to manage Return Orders, Replacement, Refund & Repair in Odoo with using the helpdesk RMA functionality.

Allows to send SMS base on RMA state

Allows to check/maintain product warranty base on sales order and invoice date

Allows to create RMA from ticket for the replace, repair products or refund invoice

Helpdesk Support Ticket Reassign support ticket Re-assign Helpdesk Support Ticket escalate Helpdesk Support Ticket portal Helpdesk Support Ticket for Customer Auto assign support ticket Customer Helpdesk Support Ticket website support ticket assignment

Helpdesk Support Ticket Reassign support ticket Re-assign Helpdesk Support Ticket escalate Support Ticket Auto assign support ticket Customer Helpdesk Support Ticket website support ticket assignment Reassign ticket team re-assign ticket responsible

This app allow to re-assign or Escalate ticket to user and team and notify by emails.

Allows to generate ticket, view ticket and track ticket

Allows to create appointment from ticket

Allows to create contract of customer for specific duration and defined services in contract

Allows to renew contract for the specific time duration

Allows to auto assign SLA in ticket base on Contract SLA configuration

Allows to create, view and track tickets through website

Allows to create, view sales quotation and online confirmation quotations

Allows to check and raise new questions and submit your answer for other question if you have knowledge about it

Allows to create invoice for the contract as per its services

Allows to create recurring ticket

Allows to refurbs products via ticket

Allows to auto assign SLA in ticket base on SLA configuration