"HelpDesk"
Helpdesk
A helpdesk / support ticket system for your website
Add a type to your tickets
This module allows the customer to rate the assistance received on a ticket.
Set the priority based on the type
Manage material requirements from Field Service and Helpdesk
Create service requests from a ticket
Carry over agreement values when creating service requests
Display the customer phone number on Helpdesk ticket
Keep the resolution of Helpdesk tickets
Improve Helpdesk by assigneing scope
Helpdesk Service Request
Create solutions for and assign them to Helpdesk Tickets
Add Parent/Child relationship to Helpdesk Ticket
Helpdesk Website
Link a helpdesk ticket to an agreement